Can't enter cost price

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IIGAMA_YT

• June 18, 2023 07:29

I can't enter cost price when adding a new product the field is with grey and can't change the number 0 There is a text under the field "Why can't i enter the cost price?" When i click it the program closed

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  Aronium Support

  • June 18, 2023 08:53

  Hi IIGAMA_YT,

  Thanks for reporting this. The reason why you can't enter cost price manually is because you have enabled Moving average price. The link explaining this in more details was about to take you to https://help.aronium.com/hc/en-us/articles/4419233520274-I-am-not-able-to-enter-product-cost-price. You can find more info there and instructions on how to change this behavior to fit your needs.

  We will open a support ticket on behalf of you as we would like to understand why the application closed when clicking the link. You will receive an email soon from us, if you have some spare time, it would be highly appreciated if you can help us find out what caused the application crash.

  Thanks, Aronium team.

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  IIGAMA_YT

  • June 18, 2023 09:16

  Thank you so mush, it works
  Another question, in the free version is there a limit of the number of products

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  Aronium Support

  • June 18, 2023 09:53

  No, there is no limit in number of products, you can have as many products as you need.

  Thanks, Aronium team.

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