Network License All Of The Sudden Required
We've been using the software for over a year now. One register, I pay for logo, and emailing reports. We have never had nor needed the network license. Last update now the software wont even run at all keeps saying network license is expired? I go into my account on the website and it all has green checks. I have refreshed and loaded the license numerous times. Rebooted. Done everything I can think of. AND even if I try to buy the licence with PayPal to get us running it goes to paypal shows I am purchasing $0.00 and wont let me log in at all. I have tried on Chrome and Safari same issue. Beyond frustrated. Any ideas? I have sent an email to support with my appID too.
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Hi Jason,
From what we can see in the support ticket you sent, you have Aronium Pro (Networking) version installed, and for this reason, the license is required. It doesn't appear accidentally, so you must have installed it at some moment.
If you don't need to use Aronium Pro and you can use Aronium Lite (Standalone version, running on one PC only), there are ways to move the data to Aronium Lite and you should consider that and stop paying for something you don't need.
If you wish to move back to Aronium Lite, feel free to reach out to support and bring up this comment so we can provide detailed steps on how to migrate the data from one version to another.
Thanks, Aronium team.
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