Version Update Not Working

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Jamiat KZN Bookshop

• November 13, 2023 13:10

Good day

I see the notice for a version update. However when I try to update it closes the application to run the update but when I open the Aronium it is still on the old version. Does anyone know why this happens and how can I update to the latest version? My current version is  1.40.13 and I am trying to update to 1.41.01.

Thank you

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  Aronium Support

  • November 15, 2023 02:29

  Hi,

  If your update doesn't start automatically here is another alternative.

  When you choose "YES" on that screen, Aronium closes and an installation should start, once installation is done, Aronium should restart automatically. However, there are many reasons why the installation is failing to start, and we would need more time to investigate this.

  As a workaround, I suggest downloading the update manually from our download page at https://www.aronium.com/en/download. If you are using Aronium Pro, you can find a separate Aronium Pro update at the bottom of that page, it is the same file that is being downloaded automatically.

  Once you have your update on your computer, close any running Aronium instances and start the update.

  Alex

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