Missing customers after an export - although preview shows full list of customers

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Ali Yildirim

• November 27, 2023 09:57
• Edited

Missing customers after an export -  although preview shows full list of customers.

The imported list on the new computer only shows a partial list.

Anyone has any answers?

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  Aronium Support

  • December 04, 2023 23:25

  Hi Ali,

  It may happen that customers are merged during import, if there are duplicate identifiers in CSV. For example, a customer code is treated as an identifier and should be unique. Please double check if you have same customer codes for multiple customers, as that may be the problem.

  Thanks, Aronium team.

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