Suddenly the Software not open

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mohammed Adnan

• September 07, 2024 13:28

Could some one know this problem to help Software work very well after suddenly shutdown Try enter to software but not work

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  Garreth Lowe

  • September 07, 2024 23:45

  Try reinstalling the software on the server. If you have the Pro version, make sure to uncheck the box for the server.

  If that doesn't work and you have a recent backup, simply uninstall the software, then reinstall it, and proceed with the backup and restore.

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  Aronium Support

  • September 08, 2024 09:33
  • Edited

  Hi Mohammed,

  We would need to see the logs to understand what is causing the problem, as they may capture the cause of the it. 

  If you are still experiencing this issue, please reach out to support@aronium.com or submit a request here for us to look into it, we will instruct you on how to send us the logs.

  Also, if you are see an error when you try to run Aronium, please include it in support ticket (or share here) so we can see it.

  Thanks, Aronium team.

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