Trial Issue

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Oliver Mercado

• October 15, 2024 05:17

Hi,

A staff played with my aronium install and activated a trial on his own account. Now we are trying to activate the installation into our main aronium account. It does not allow us to activate the installation anymore. It is showing that it has been activated with a trial. How do we move this installation to our main account?

Thanks,

Oliver

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  Aronium Support

  • October 15, 2024 23:13

  Hi Oliver,

  We have created a support ticket on behalf of you so we can look into this together. We will be reaching out via support@aronium.com email, so let's please continue the conversations there, as we will need some more details from your end.

  Thanks, Aronium team.

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