Request for display of item “comments” in the left panel/cart

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Ryan

• May 05, 2025 21:26

All our staff are trained to read back a customer’s order before taking payments. We’ve found this almost entirely eliminates mistakes. The issue we have is when there are amendments/modifiers which can only really be achieved via comments. These comments ONLY display on the kitchen ticket and don’t show on the screen anywhere after they’re added. It would be really useful to have them displayed beneath the item as these really are the nitty gritty where mistakes are made - I.e. one latte with oat, one flat white that’s dairy but they’ve been selected the other way around. Would be SO easy to just show the modifier beneath each item so it can be read back and the error eliminated.

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  nitish thakur

  • May 10, 2025 14:45

  yes this is a good idea and aronium team should work on it

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