Controlled Refunds Based on Original Invoice

Hi Aronium Team,

I’d like to suggest a feature improvement for handling product returns and refunds more securely.

Current Issue:

When a customer returns items and I select their original invoice, the system automatically refunds the full quantity of each item. But in many cases, the customer is only returning part of the original order.

To avoid this, I currently:

• Manually add only the returned items and quantities to a new sale.

• Process the refund this way.

But this creates another issue:
If the product price has changed since the original invoice, the refund amount becomes incorrect, unless we manually refer to the original invoice.

Proposed Solution:

1. Partial Refund Selection from Original Invoice:

   • When selecting an old invoice for return, allow the cashier to choose specific items and quantities to refund (not automatically all)

2. Optional Note or Reason for Refund:

   • Ability to add a reason for refund for better tracking.

Benefits:

• Prevents accidental over-refunding.

• Keeps pricing accurate.

• Saves time and avoids needing manual invoice checks outside the system.

Thanks again for the great software and for considering these improvements!