Total cash failure

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Enrique Perez

• February 14, 2018 20:50

I'm noticing that the cash report is wrong, if at the beginning of the day, an income of money is made in this case $ 10,000 and then I have sales for $ 7500 when making the withdrawal of the user's money the total cash is $ 17,500 the closing of the user only shows the total sales in cash in this case $ 7500 attached images

Correction must be made

Thank you
Enrique

 

 

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• 

  Aronium Support

  • February 14, 2018 22:07
  • Edited

  Hi Enrique,

  What you are looking at is "user cash out", not Z report.
  If you select Z report ("Close register" option), under "Day total" tab you will see your cash in amounts.

  User clock out does not clears the register (it is made for a single user finishing his shift) and "cash in / out" is not related to a user. "Cash in / out" is bound to a Z report.

  Keep in mind that "cash in / out" amounts are cleared on Z report only, this is the reason why they do not appear in any other section.

  So, please, in this screen you've sent, switch to "Close register / Day total" and you will see your cash in amounts.

  

  Thanks, Aronium team.

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