URGENT! Z Report Not Printing after latest update

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Dan Gregory

• March 21, 2018 08:21

Hi,

My system has been working perfectly since January 1st but after the latest update my Z report at end of day isnt't printing. The Item summery prints off fine and is usually followed by the z read but it's now not doing that. It's law in this country that we have one of those for tax audits so this is a really important feature that we need working asap. Is there a way of rolling back the installation to the previous version until you have fixed the issue? Also a feature to reprint z reports after they have been pulled off would be massively helpful.

Thanks

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  Aronium Support

  • March 21, 2018 22:28

  Fixed with version 1.20.0.1.

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  Aronium Support

  • March 21, 2018 08:29

  Hi Dan,

  We have just tried this out, it works on "POS 58" and "ESC/POS" printer type as expected. We'll will create a support ticket on behalf of you so we can investigate what may be the reason for this, you'll receive an email soon.

  Thanks.

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  Tony

  • March 21, 2018 14:36

  Hi, 

  I also have the same problem, Z report doesn't print after the update.

  Already tried checking all the settings, no luck.

  Thanks

   

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  Aronium Support

  • March 21, 2018 14:42

  Hi Tony,

  Thanks for reporting this. 

  Unfortunately, we have identified a bug in latest release (1.20).

  This issue exists in "POS 58/80" printer type only. A workaround is to switch from "POS 58/80" to "ESC/POS" printer type temporary, which will print Z report as expected.

  We are working on fixing this at the highest priority, and hotfix will be released as soon as possible.

  We are sorry for this inconvenience.

  Aronium team.

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  Aronium Support

  • March 21, 2018 22:28

  This bug is fixed with version 1.20.0.1. Update is available for download and auto update.

  Thanks, Aronium team.

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