Network program keeps freezing and crashing

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Sharon Bull

• July 11, 2020 16:16

im using the network version on 3 ibm surepos 500 systems its keeps freezing or crashing then shuts down on 2 of the ibms there was ran via wifi so i changed themto run ethernet via home plugs but there still crashing any advice please 

 

Im starting to wonder if the server isnt quick enough to run the programme as a server thats a toshiba with an i3 and 8gb

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  Aronium Support

  • July 16, 2020 13:52

  Hi Sharon,

  We have reached out via email asking for the logs. Please check your inbox and follow instructions we sent to get the logs so we can investigate this further.

  Thanks, Aronium team.

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  Masta Pee

  • February 03, 2023 21:41

  Same here installed the network version several times but I am trying today and anytime I try to upload products it’s crashes

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  Aronium Support

  • February 04, 2023 13:15

  Hi Masta,

  There is a known issue in the Networking version when attempting to import products without measurement unit and it will be fixed with the next update (v1.39).

  However, if assigning a measurement unit to a products in a CSV is not solving the issue, please reach out to support@aronium.com and send us your CSV file so we can tell where the problem is.

  Thanks, Aronium team.

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