lentitud en la busqueda de productos / slowness in the search for products

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10 comments

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    Aronium Support

    Hi Joel,

    We are always testing against 1-10,000 products, and we try to optimize it as much as possible. Some of the latest updates brought improvements to product search, so it is much, much faster. 

    Please see the example of product search with database with 1000+ items.

    Are you referring to this search, or search in sales screen (although, it is fast as this one is)?

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    Ricardo Pool

    Maybe your hardware is not accomplish the minimum requirements or you hard drive is very busy. Check the work load in the task manager of windows.

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    Yao Fahim

    I have a similar issue, i have Aronium setup in Visual Layout mode and doing search from the main screen not the search button in the top left corner,



    the application slows down considerably after 2, 3 hours. We have an HP core i5 with 4gigz of ram and even bought a graphics card today after reading up Aronium's reply on one of the posts in the community but after an hour or so i saw the same lag. Do i need more RAM? Any suggestion?

    Regards,
    Fahim.

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    Aronium Support

    Hi Fahim,

    Some other users had issues with images, as they are saved in database "as is", meaning that if images are too big, it may impact performance. Next major version comes with an update to limit image size to max. 300px, as they will not appear bigger than that, and there is no need to upload 3-4MB images in database, it only slows it down.

    Can you tell us, do you have some large images set on your products?

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    Yao Fahim

    Hi Team,

    I have read those previous posts about lag too, I don't have any images applied to any products at all and the lag still happens.
    Could it be because the application has to render the tiles on every search? I have 2237 active products.
    Thanks for the quick reply.

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    Aronium Support

    Hi Fahim,

    We have created a ticket for developers to investigate this, but we need to tell you, it will take some time before we address this, as it is not easily reproducible, and this kind of issues usually takes more time to find the cause and fix it.

    Until we do, I believe that restarting application will solve the issue. We are aware it is not a solution to restart app, but it should clear the memory and application should behave normally after that.

    We'll update this thread once we find the cause of slow down.

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    Yao Fahim

    I understand, thanks very much! I will record and post a video of it too... but tomorrow 'cause today is my day off. :-D Cheers!

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    Yao Fahim

    Hi Team,

    Sorry for the late reply, here's a small video of the lag i'm experiencing with Aronium. Hope this helps you figure out the cause.
    The reason i have 2239 products (below) is because in our shoes store every shoe size is an individual product due to the lack of inventory matrix. I know that's not scheduled for development yet but i hope you will consider it as that's the only thing missing for me and will reduce our products total. Otherwise the App is top-notch and second to none.

    Video: https://youtu.be/tvKqvMmsMog



    Regards,
    Fahim

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    Aronium Support

    Hi Fahim,

    Thanks for the details and video provided.

    We have filed a ticket for developers to investigate possible memory issues and we'll look at it as soon as possible. We'll make sure to update this thread with any progress we achieve.

    Best regards, Aronium team.

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    Yao Fahim

    Thanks very much! :-)

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