refund list exceeds the screen not scrollable

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KKM

• August 30, 2018 04:15

Hi

Today, i had to give refund to 2 items from a list of 15 items. When i opened the sale document, i am not able to scroll-up or down the list on screen. so, i am not able to un-select the items for which i need not give any refund.

May i know how to scroll it?

Regards

 

 

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• Official comment

  

  Aronium Support

  • October 27, 2018 06:37

  This issue is fixed with version 1.23

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  Aronium Support

  • August 30, 2018 09:14

  Hi KKM,

  Thank you for reporting this. We have filed a ticket for developers and this will be fixed with next update.

  Until then, if you have too many items on refund screen, and you need to do partial refund, do it manually from sales screen:

  1. Add items to the sale you wish to refund, as when you do that for regular sale
  2. Instead of "F12" or "F10", click "Refund" button, you will be taken to the same refund screen
  3. Enter receipt number in the box and confirm payment type

  The result will be the same as when you do partial refund on previously selected receipt. You can find more info how to do refunds from main sales screen at https://help.aronium.com/hc/en-us/articles/115002138149-Refund-return-sale

  We are sorry for the inconvenience.

  Thanks, Aronium team.

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  KKM

  • September 05, 2018 01:20

  Thank you. 

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