stock not updated as per purchase document

Follow

KKM

• September 11, 2018 00:22

Hi

added 31 products, through .csv file. and then created purchase document, by adding all these products. quantities are already added through .csv file. 

But, if I see in stock, the quantity is showing 'zero'. did 'refresh', 'recalculate stock', such kind of things.

but no success. am I missing some thing. 

earlier, for some other list of products I did same steps (I suppose), it worked then.

 

Regards

KKM

0

• 

  KKM

  • September 11, 2018 00:37

  adding picture 

  stock list:

  purchase document entries:

  

   

  0

  Comment actions Permalink
• 

  KKM

  • September 11, 2018 00:51

  Hi,

  I found, that the codes for same product is different in 'purchase document' and in 'stock report'. how could this happen? both supposed to be same. is int it?

  0

  Comment actions Permalink
• 

  Aronium Support

  • September 11, 2018 07:20
  • Edited

  Hi KKM,

  The only reason why stock is not updated is that product is marked as "Service (not using stock)". Can you please double check is this the case? This option should be turned off for regular goods you wish to track quantities for, as in the screenshot below.

  

  Regarding product codes, yes, they should be the same. Can you please double check if there are multiple products with the same name? If this is not the case, can you please create new support request (or send an email to support@aronium.com) and send us your database so we can investigate this further and check for quantities as well?

  0

  Comment actions Permalink
• 

  KKM

  • September 16, 2018 12:38

  Thank you.

  i checked the "service" check box. You are right. its made as wrong selection. we rectified it. now its OK.

  Thank you. Of course, i did not check the codes now. will see again, and if need a clarity, will contact you.

  Regards

  KKM

  0

  Comment actions Permalink

Please sign in to leave a comment.