Screen settings - automatically switching

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Lloyd Pedvis

• September 15, 2018 03:42

On a couple of occasions, the display settings automatically changed the layout from Visual to Standard and the Color Scheme from Light to Dark, and we need to go into the settings to change it back to Visual and Light.

Any idea what is causing this?

Lloyd

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  Aronium Support

  • September 15, 2018 14:56

  Hi Lloyd,

  These settings (among others) are saved in configuration file (it is an XML file located at user directory). I am not sure what may be causing this, if you are sure you did nothing that would reset / delete config file.

  If you can provide any more info, if you remember changing any settings or did any operations on your PC, that may be helpful.

  Thanks, Aronium team.

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  Aronium Support

  • September 17, 2018 11:22
  • Edited

  Hi Lloyd,

  You replied to "no-reply" email, so your message didn't reach this topic. However, we am going to share your comment here, just in case it may help someone.

  "The two or three times this has occurred, I was not a the coffee shop, so I do not have any further information.
  
  Maybe someone else is having the same issue, and they can provide more information.
  
  Thank you for your quick response.
  
  Lloyd"

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  hirantha hettigoda

  • September 14, 2021 03:52

  hi im having the same issue.happens many times. no idea how did that happen. visul settings change, printer settings also changed.like its changed into default settings 

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  Mushab Sheriff

  • August 01, 2022 08:28

  Hii aronium team thishappens to me again and now its occasionally happening. Is there any way to fix it.. at least if its changing from standarda layout to visual would be helpful.. but in the restaurant it is hard to work all the time its changing automatically

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  Aronium Support

  • August 02, 2022 20:50
  • Edited

  Hi Mushab,

  We have made some changes regarding this issue that will be available in v1.38.2. Also, if this happens again after this update, we should be able to see some more details, as we are now tracking it better.

  The best we can suggest is to wait until v1.38.2 is released and, if it happens again after the update, please reach out to support@aronium.com so we can investigate more.

  Thanks, Aronium team.

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  Ahmed A

  • December 09, 2022 00:36

  hi

  the same issue repeating even after update to v1.38.2.0.

  kindly need to solve this issue.

   

  Thanks

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