stock movement report and actual variance

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KKM

• October 14, 2018 02:27

hi

i found actual sales Qty is at variance with stock movement report. see the screen shots, please.

stock history shows 2 were sold.

Stock movement report shows only 1, sold.

May kindly explain, if i am doing anything wrong?

Regards

KKM

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  Aronium Support

  • October 14, 2018 08:51

  Hi KKM,

  We will need your database to tell what may be the cause for different values. We'll create support ticked on behalf of you to investigate this.

  Thanks, Aronium team.

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  KKM

  • October 14, 2018 09:14

  Thanks for the quick reply.

  is it safe to submit the database file via e-mail or how do i send it, rather?

  Regards

  KKM

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  Aronium Support

  • October 14, 2018 09:36

  We have created support ticket on behalf of you, please check your email. You can send it to us as a response to that email.

  Also, you should be able to see all your tickets and their statuses at https://help.aronium.com/hc/en-us/requests, you can respond there, too.

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  Learning Path

  • October 26, 2018 14:57

  I've also experienced this error.  Sales vs Stock Quantity is not equal

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  Aronium Support

  • October 26, 2018 20:08

  Hi Learning Path,

  Can you tell us what do you mean by "Sales and stock quantity are not equal"? Stock quantity displays current stock on hand, while some sales report may vary be filter set. Can you provide some more data so we can understand better and investigate this further?

  Thanks, Aronium team.

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  Ash

  • October 27, 2018 13:51

  I believe I may know what the problem is here. "Stock Movement" shows the number of transactions that include the item, not the number of items sold. For example: A customer buys 5 * "Apple" in a single transaction, "Stock Movement" will show this as 1 sale for "Apple", not 5.

  I found that "Items Count" on receipts can be confusing too, as it shows the number of unique items, not the total number of items when a customer buys more than one of a specific type of product.

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  Aronium Support

  • October 27, 2018 14:22

  Thank you Ash for figuring this out. And, yes, you may be right, as this report says "Number of sales" explicitly, so it does refers to number of sales being made with this item and not to quantity being sold.

  Regarding that "Items count" in receipt, some users asked for this long time ago, and it should display that. It wouldn't make sense adding up quantities, as you may have pieces, liters and meters in a single receipt, so it would be even more confusing.

  However, if you find this "Items count" in receipt confusing, you can turn that off anytime in print settings. 

  Hope this helps.

  Thanks, Aronium team. 

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  Ash

  • October 27, 2018 14:27

  You're welcome :) It confused me for a while until I read the report heading very carefully.

  Yeah, I've already turned off "Items count". I totally understand why it works the way that it does, I just thought it was a bit confusing at first.

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  KKM

  • October 27, 2018 23:35

  Hi Ash and Aronium team..

  Thanks for clarification on stock movement / number of sales issue. Can anyone help me to understand, how can i really use this Stock movement report Vs the existing stock list?

  It seems obvious, just to know what items are moving. But i wish to have any more ideas to use the reports to improve any sales and strategies?

  Thanks a lot once again. :) 

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