Strange product name in receipt

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Roma ROsoMAha

• November 24, 2018 21:22

When I print receipt I get receipt with (1) in product name (marked by yellow).

Could you describe me what it mean and how to remove this mark from receipts?

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  Aronium Support

  • November 24, 2018 22:45

  Hi Roma,

  It is a tax rate code. Please double check if your tax rate has "1" set as the code for tax rate used. You can find more info about tax rates at https://help.aronium.com/hc/en-us/articles/210070405

  

  And one more thing, just as a suggestion after looking at the receipt example you've sent, if you do not use taxes at all, you can turn then off for receipt, as described at https://help.aronium.com/hc/en-us/articles/115003418212.

  Hope this helps.

  Regards, Aronium team.

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