I have lost my computer, how can I recover my account?

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Carlos culqui

• March 03, 2023 23:00

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  Aronium Support

  • March 04, 2023 10:31

  Hi Carlos,

  We are sorry to hear you have lost your computer.

  The only way to recover your data is if you have your database backup stored on some safe place outside that computer. In case you have a backup file, please see https://help.aronium.com/hc/en-us/articles/115003477932-Restore-database for instructions on how to restore the database from the backup.

  On the other hand, if you don't have a backup in place, unfortunately, there is no way to retrieve the data as Aronium is an offline application so the database is stored on your PC only and not in the cloud.

  Best regards, Aronium team.

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