Credit payment Issue

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Ahmed A

• July 14, 2023 15:51

Hi Aronium Team, I’m facing an issue if customer pay half of amount in cash and the rest in Credit it’s show in invoice while issuing the bill (remain amount $). But once the customer came back to pay what’s remain and we print the invoice it still show the remain amount and not clearing it from the bill. Hopefully it’s clear for understanding. Appreciate your quick response.

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  Aronium Support

  • July 15, 2023 19:57

  Hi Ahmed,

  You may have missed to update the payment types for your invoice so it still show the old ones (with Credit payment type included).

  Please see https://help.aronium.com/hc/en-us/articles/115001968912-Credit-payments for instructions on how to manage unpaid sales.

  Hope this helps.

  Thanks, Aronium team.

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  Ahmed A

  • July 15, 2023 21:08

  Thank you for your usual quick reply.

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