cash drawer won't open, and the default printer has gone

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Wish Technology

• June 25, 2024 01:35

im using the network version on 3 pcs 2 are tills and the 3rd is a back office

All pcs have their own printer which are set as default 

when i choose to print from the back office and choose the printer its fine or sometimes it just prints from the default but when the other pcs are used as pos the cash drawer won't open, and the default printer has gone i would have thought if the printers are set as default, they would stay how can i stop this from happening 

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  Aronium Support

  • June 25, 2024 23:19

  If you are using Aronium Pro on 3 computers, each computer must have its own cash register assigned. If you are using the same cash register on all computers, this problem will occur. 

  First step is to create separate cash registers for each computer in Management > Cash register, as in the screenshot below.

  

  Next, you need to assign a separate cash register to each computer, as in the screenshot below.

  

  Once you have separate cash register assigned to each computer, you can then configure printer and cash drawer, and it will be stored correctly for each computer.

  Hope this helps.

  Thanks, Aronium team.

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