After a sale product is not lowering in product section

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anuhas perera

• December 14, 2024 14:14

after a quick sale its not lowering on products sections how can i fix it ?

and in stock there are -2 , -1 products how that possible?

 

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  Reechen Dorji

  • December 19, 2024 05:17

  Hi Anuhas,

  It looks like there’s an issue with Aronium not updating the stock after a sale and showing negative stock values. Here’s what you can do:

  1. Check Inventory Settings:
     Make sure "The item is active" or enabled.

  2. Fix Negative Stock:
     Manually adjust the negative stock values to match the actual inventory.

  3. Sync Issues:
     If using Aronium on multiple devices, ensure they are syncing correctly.

  4. Verify Product Quantities:
     Double-check the product stock levels to ensure everything is correct.

  If the issue continues, try reinstalling or contact Aronium support for more help. Let me know if you need anything else!

  Best regards,

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  Aronium Support

  • December 29, 2024 13:47

  Hi Anuhas,

  In addition to what Reechen said above, make sure that product is not marked as "Service (not using stock)". If this option is turned ON, there will be no changes to the inventory as the product is not considered for inventory tracking at all.

  If this was the case, turn that option OFF, go to Management > Stock, right click anywhere in the product list and select "Recalculate stock quantities", as described at https://help.aronium.com/hc/en-us/articles/115001616191-Quantity-on-hand-stock.

  Hope this helps.

  Thanks, Aronium team.

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