Lost my acount
AnsweredHello everyone,
I recently had to replace my computer due to a malfunction, and now I am unable to access my Aronium account because I forgot my login credentials. All my store’s products are registered under this account, so it is crucial that I regain access as soon as possible.
I reached out to Aronium support, but since I do not have a paid version, they directed me to seek help in this forum. Does anyone know how I can recover my username and password or if there is a specific process to regain access?
I would really appreciate any guidance or shared experiences.
Thank you in advance for your help!
hcpapeleriaymas@gmail.com
Best regards,
Santa Garcia
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Hi Santa,
We have replied to your support ticket already, but just in case you've missed it, here it is again.
If you have a valid email address associated with the user you wish to reset the password for, you can reset your password by following instructions at https://help.aronium.com/hc/en-us/articles/115001831511-Reset-password.
Best regards, Aronium team.
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