Version 1.45.1 license

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Garreth Lowe

• May 21, 2025 06:33

Please see the screenshot below. I'm encountering this error on two Sites running version 1.45.0.0.

Despite the error message, the clients' PCs are functioning properly; the only issue is that no one can use the POS system on the server.

I resolved the issue on one PC by backing up the data and formatting the computer.

I attempted to use advanced software to remove all Aronium data and then reinstalled it. As you can see, there is no activation key present; both machines are licensed for the year. This is a live environment. the server running the latest 1.45.0.1

I have another server that needs resolution, but I prefer not to format the computer. Has anyone else encountered this error?

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  Aronium Support

  • May 21, 2025 07:26

  Hi Gerreth,
   
  The problem with the activation key N/A may be related to WMI (Windows Management Instrumentation) on this computer. Unfortunately, there is no simple fix, as WMI issues can be caused by many factors.
  
  Attempting to repair WMI requires deep technical knowledge, and in some cases, it may lead to further system instability that can only be resolved by reinstalling the Windows operating system.
   
  If you are confident in your technical skills and wish to try, please make sure to create a full system backup first, and then try the following steps:

  Restart the WMI service:

  net stop winmgmt
  net start winmgmt

  If that doesn't help, try resetting the WMI repository:

  winmgmt /salvagerepository
  winmgmt /resetrepository

  These commands must be run from a Command Prompt opened as Administrator.
   
  Please proceed with caution.
   
  Best regards,
  Alex
  Aronium Team

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  Garreth Lowe

  • August 13, 2025 05:27

  Thank you. Resetting the WMI works great.

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