How to close voided open transactions ?

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Daniel BALEZI

• February 24, 2020 14:00
• Edited

I have two voided open transactions that show in the "See open transactions" menu

Hence I'm not able to proceed to End of Day

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  Aronium Support

  • February 26, 2020 09:07

  Hi Daniel,

  You need to log in with the user who created these orders. Once logged in with that user you should be able to select and open them for edit. Once you have them open in sales screen again, click "Void order", it will be closed and removed. Can you try this?

  

  You can find some more info at https://help.aronium.com/hc/en-us/articles/208791989-Removing-a-product.

  Hope this helps.

  Thanks, Aronium team.

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