Aronium Supported Printers

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Yahya Khawashki

• August 07, 2018 17:39

Dear Aronium Support and Aronium Users,

I would like to ask if Aronium supports Star Micronics Thermal Printer. I would like to purchase to the printer but before I do, I want to check if it is supported by Aronium.

 

Thanks,

Yahya

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  Aronium Support

  • August 08, 2018 13:18

  Hi Yahya,

  We do not have "Star" printers in our lab, so maybe someone from community may answer better, but we do know some things that can be helpful.

  First of all, Aronium has two different ways of printing receipts:

  1. Using ESC/POS protocol
  2. Using standard Windows print job

  Using ESC/POS protocol

  From what we know, Star printers has their own protocol, but are capable of changing preferred protocol to ESC/POS, so it is compatible with Aronium. However, there was some issues on some Star printers with formatting the output (bold, italic, double height etc) when using ESC/POS protocol, but this can be turned off in Aronium, so receipt prints as expected.

  Using standard Windows print

  This type of print is selected by default in Aronium (you can read more about it here), What you can check before you buy a printer if it is compatible with Windows print. This means that, if this printer can print text from Notepad, it will work with Aronium. Simple as that.

  I hope this helps.

  Regards, Aronium team.

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  Rowenn John Martinez

  • September 26, 2018 22:32

  If you can ask the store to test it for you, that would be great. 
  
  In my case, we need to buy a cheap thermal printer with auto cutter from China (ITPP047 IssyZonePOS), I asked the store if they can run a print test for to know if it is compatible with Aronium, and they downloaded Aronium and did a print test for me. It worked perfectly. So I confidently bought their thermal printers.
  
  I'd recommend that if you can ask them to do a print test for you, ask em, they might as well test other models and recommend a different model, but better, for you.

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  anesu clive gwezere

  • July 19, 2021 15:57

  Dear Aronium Team

  I have been using my software for a year now & it was working fine. Yesterday i changed my order and payment settings so that it wont ask non-admin users to file the receipt pdf, rather to print it automatically. Today, in the morning my Epson T20 was printing a long receipt with dots only when i try to print receipt, however the printer is working properly in other softwares like excell.

  Help will be greatly appreciated

  Regards
  Anesu

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  Aronium Support

  • July 19, 2021 19:38

  Hi Anesu,

  In order to understand better what may be the problem, we will create a ticket on behalf of you so we can track the issue in our support center. You will receive an email soon so we can continue our discussion there.

  Thanks, Aronium team.

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  Ornella Romano

  • May 02, 2023 10:30

  Good morning, I would like to know what type of fiscal printers it is compatible with before hiring Aronium, why have they told me that not all printers are compatible, how do I find out about this?

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