Database Error

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Michael Kenji Tagalog

• October 24, 2018 06:23

One of the stores I installed aroniumon suddenly broke down and I dont know why. :(

Would it be possible to recover or fix this database? We dont have a backup aside from this broken one.

Database: https://drive.google.com/open?id=1VizGrUk5nyzCbzQWK0okUQnENATJfYSu

 

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  Aronium Support

  • October 24, 2018 07:53
  • Edited

  Hi Michael,

  We were able to open your database without problems on both 1.22.2 and 1.23.1 versions.

  From your screenshot, it seems that there was an issue with database update, so, we will create a ticket on behalf of you to see what may be the problem, and we'll continue our discussion there.

  Thanks, Aronium team.

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  Aronium Support

  • October 24, 2018 08:07

  Hi Michael,

  Please check your inbox, we have sent you an email with our observations and further instructions.

  For any other users that may experience the same issue, in case database migration fails for any reason, your data should be safe. Database is automatically backed up before an update, so you can revert to previous version anytime.

  Instructions how to revert to previous version can be found at https://help.aronium.com/hc/en-us/community/posts/360022418471-Version-1-23 (look for "How to revert to previous version?" section on that page).

  If anyone else is experiencing similar issues, please let us know.

  Thanks, Aronium team.

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  Aqib Rehman

  • December 22, 2018 03:25

  I’ve got the same error

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  Aqib Rehman

  • December 22, 2018 03:28

  Please help me

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  Aronium Support

  • December 22, 2018 08:02
  • Edited

  Hi Aqib,

  We have replied to a support ticket already, please check your inbox. Other than that, if you got the same error after an update, did you tried following instructions described above?

  Thanks, Aronium team.

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  Softpaytechgh

  • December 25, 2018 12:27

  Hello... i had this experience but its a simple one... if you have the older version installed on any of the networked stations and run an update with the new networked version, all the remaining or old versions will not work unless it's updated. That's how i solved my own

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  Oscar Danilo Castillo

  • December 17, 2019 19:44

  Tengo el mismo problema, aronium no esta en red, y no se ha hecho ninguna actualizacion. Please Helpme

   

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  Douglas Muuo

  • October 22, 2022 16:26

  Hello

  I got the same issue, Aronium team kindly assist.

  when I click on the link you have given I'm being told that I'm not Authorized

  (https://help.aronium.com/hc/en-us/community/posts/360022418471-Version-1-23)

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  Luvy Lot

  • July 18, 2023 01:02

  Hello, I got the same issue here, exactly the same as Douglas Muuo, when I clicked the given link, it is said "Not Authorized"

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  Vantee Enterprise

  • February 05, 2024 12:11

  i also have the same problem... Happen just now 

   

   

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  Vantee Enterprise

  • February 05, 2024 12:11

  Please i need help as soon as possible

   

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