access levels issue in latest version

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Javed akram

• May 03, 2019 14:13

hi

does anyone facing issues while assigning user access levels?

i can't assign user level except 0

but in older version i can do.

please update

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  Aronium Support

  • May 03, 2019 18:57

  Hi Muhammad,

  We have double checked this, it seems to be working as expected. If you are not logged in as an admin (user with the highest access level) then you can assign access level that matches yours (currently logged in user), not higher than that. so, if your access level is "0", you will not be able to assign any higher access level to any user than "0".

  Can you please try to log in with a user who has the higher (or highest) access level set and try again?

  Thanks, Aronium team.

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  Remigius Isimah

  • March 15, 2020 21:05

  My challenge is that after I assigned access level the user is not restricted

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  Aronium Support

  • March 24, 2020 23:02

  Hi Remigius,

  After you assign access levels to users, you need to set appropriate access levels to your sections you want to restrict. By default, all sections requires level 0, and we believe this is the reason why your users are not restricted.

  Please, read instructions at https://help.aronium.com/hc/en-us/articles/115001375609-Setting-up-access-level carefully, there are examples available.

  Best regards, Aronium team.

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  Joe Bonz

  • August 08, 2024 03:49

  same problem here.I'm the admin tried to restrict user to privilege access but can't. I can only used either o to restrict. if in 0 cant do refund and void unless usedr know the admin pw. refund/void set 9.

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  Farida Jamani

  • November 26, 2024 17:10

  It was already assigned 5 and newer update messed it up and still not working as expected, I am logged in with admin account and assigned level 5 for additional new user. to double check logged in with the new user account he can see all management data, cost price, all documents. it's a nightmare when your part timer staff gets all your company information.

    Could you please double check and update this latest update issue.

   

  Thank you

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