Aronium Stops Responding When Creating Promotion

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Jason K

• September 18, 2021 00:57

I'm trying to create a promotion for a certain day and time. I select my date and time and get the products and sometimes it will allow me to add a few before it stops responding and sometimes I can't even add products. I click on exit, cancel, save, the back arrow and it does nothing. I have to force stop the application using task manager.  What is happening?

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  Aronium Support

  • September 27, 2021 21:01

  Hi Jason,

  We have identified an issue with promotion window with similar behavior you described, it happens that application freezes or stop responding when scrolling a large number of products (or product groups) using scroll bar's slider. Can this be the problem on your end, too?

  The issue above will be fixed with next update, and we hope what you are experiencing is related to this and will be solved, too.

  Thanks, Aronium team. 

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  Jason K

  • September 27, 2021 21:08

  Yes, that seems to be the issue.

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