wrong currency symbol on ticket

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Tim De Meyer

• October 01, 2021 15:07

Hi, I have Euro set as default, but when printing a sales ticket amounts are preceded by "ç" 

Tried differten country settings , but no luck..

Printer is Toshiba trst-a00-uc-qm-r, and prints as ESC/POS (anything else didn't work for me)

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  Aronium Support

  • October 01, 2021 21:22

  Hi Tim,

  Please see https://help.aronium.com/hc/en-us/articles/115002880512-Currency-symbol. Also, if you are using "ESC/POS" printer type, try changing to "POS 58/80", as described here.

  Hope this helps.

  Thanks, Aronium team.

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  Tim De Meyer

  • October 05, 2021 09:49

  The regional options were already set to to use € symbol. And it was also displayed in aronium screen. My printer only prints when set to esc/pos, so I think it's simply not compatible (this is a rather old printer I'm using to test... will have to change it if we take aronium into production environment)

  For the time being I disabled printing the currecy symbol...

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