Import Arabic name product

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ismail

• October 29, 2021 15:50
• Edited

Importing products arabic name appear some other charecter, also please include duplicate product import option in file import.

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  Aronium Support

  • October 29, 2021 21:09

  Hi Ismail,

  We believe your CSV file you used to import was already broken, and it may happen you didn't save CSV file as a Unicode, so the Arabic letters ended up like this.

  If you are using Excel, you may need to specify what encoding to use when exporting the file. So, if you can see Arabic letters in Excel, please make sure to save CSV file in UTF-8 encoding, so your Arabic letters are ​saved as expected.

  Alternatively, if you have troubles with this, I would suggest using Google Sheets, as they may be able to recognize and import and export CSV files automatically by using UTF-8, so you do not have the same issues as yo udo with Excel.

  Hope this helps.

  Thanks, Aronium team.

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  ismail

  • October 29, 2021 21:25

  Thank you for solution. If we have duplicate name import option in CSV import will better, because some products have defferent barcodes and prices but same name.
  Thank you, aronium team

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