Problem in Product Group - Network Version
Hi,
I found a problem in network version.
1. The Product group created in one system does not show in another system
2. The the items added in product group in one system does not show in another system .
Ii tried the following , but , it didn't work
a. Close the application and re-login
b. Both system(Server and cleint) were re-booted , but , it didn't work
Please check
Thanks
Veera
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Hi Veera,
When using networking version, you have only one database and you are sharing the same products and groups on all cash registers, so, if you have the system set up correctly, what you are describing is not likely to happen (at least it is certainly very strange).
Can you tell us what happens when you create a sale on a client computer, can you see that sale on a server computer? What you need to check is that you are pointing all computers to the same server and the database, as what you are describing seems like you may have another database installed and operational in parallel.
Next thing you can do to confirm you are using the same database is if you go to Settings > Database on both server and client and compare the values for the "Server" and the "Database", you will see if there is a difference and if you are actually using the same database.
Please let us know if this helped or you still have the same issue.
Thanks, Aronium team.
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Dear Aronium Team ,
Thanks for your quick support. I decribe the history as below.
1. I installed standalone version in my client computer three maonths back . My client is quite satified with the product . They want to move to Network version .
2. I installed Network version in another computer (App+server components). I migrated the data from Standalone to server using your migration utility.
3. In the old system, I want to preserve the standalone version for contingency plan so that I didn't uninstall it . I rename the folder from C:\Program Files\Aronium to C:\Program Files\Aronium_old.
4. I install the Aronium using Network setup program , but only All ( No sql server as you specified in your manual).
5. I already created 2 cash regsters in Server (POS1 & POS2) using my admin account.
6. First time ,While login to the client Application , it's asking the server, database, register.
7. I chose all the above (Register as POS2, POS1 is server).
8. After successfull login , I check the products and stock . All fine .
9. Now I believe that both system pointing to same DB .
10. Now , I created one Product Item in server and checked I am able to view in client . I am able to view the item . No problem.
11. But , when I change the password for the user in one system , I can not able to login in another system.
12. And I created one product group in server and try to see in client system , It's not showing .
a) As you mentioned in the reply , the clieint application may point to the old standalone DB , but , how only the items refreshed and not groups & passwords?
b) While first time login in client , I chose the server & DB details correctly , why it's still pointing to old DB? Should I have to delete Old DB from the system.
Please guide me.
Thanks
Veera
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Dear Aronium Team ,
I fixed the problem as per your suggestion . It's working fine now .
I completely remove the Auronium application from the client machine (incliding backup db and backup folder) and re-installed. It's working fine now .
You may use my case as a testing scehenario and update the user manual for the future improvements.
I also encounter some functional flow problems . I create seperate thread
Thanks for your support.
Best Reagrds,
Veera
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