Ahmad
I get the following error whilke trying to install Aronium on a Till.
Error Loading Products
Some Products May not be eligile for sale. Check failed products and try again.
when i click Ignore i get following Error
File is not a date base
File is not a data base
with an Ignore and cancel option, Ignore keeps repeating the above message while Cancel closes down the programme
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Hi Mukhtar,
It seems that the database is corrupted or missing, but without more details we cannot assume what may have happened. For example, what version are you using, is it Standalone or the Networking one? Is it a new install or was it working correctly before and then stopped working? Or did you change the database location manually or using different Windows user?
More details would hopefully help us understand the problem and provide a possible solution.
What we can suggest is to reinstall Aronium if it was a new install and see if that helps. Otherwise, if it was working before, the best we can suggest is to restore the database by following instructions at https://help.aronium.com/hc/en-us/articles/115003477932-Restore-database.
Hope this helps.
Thanks, Aronium team.
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