invoices and refunds cannot be modified

Answered

Follow

Mazdamultimedia

• August 30, 2022 08:36

cannot edit invoice after updating latest update  error pop in yellow color in top as below 

"invoices and refunds cannot be modified"

0

• 

  Aronium Support

  • August 30, 2022 10:10

  Hi Mazdamultimedia,

  The reason why you are not allowed to edit invoices is if you have installed Saudi Arabia E-Invoice plugin. Editing invoices and refunds is forbidden by ZATCA (Saudi Arabia authorities).

  If you are not using Aronium in Saudi Arabia, you don't need this plugin and you can uninstall it by following instructions at https://help.aronium.com/hc/en-us/articles/4413727049234-Uninstall#how-to-uninstall-a-plugin.

  Otherwise, if you are running business in Saudi Arabia and you are using Aronium there, you are not allowed to modify invoices once they are issued.

  Thanks, Aronium team.

  1

  Comment actions Permalink
• 

  BENIQUE CREATIONS

  • September 13, 2022 09:08

  Thanks helped me too. Ben  from Kenya

  0

  Comment actions Permalink

Please sign in to leave a comment.