Paid Amount and Amount Due in the receipt

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Bobeth Bandibas

• December 05, 2022 07:37

Paid Amount and Amount Due in the receipt are interchanged. Paid amount is always "0" also. I need help about configuring these please. Thanks

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  Aronium Support

  • December 05, 2022 10:33

  Hi Bobeth,

  We have answered this already on the support ticket you have sent, so, just in case you missed it or someone else is facing the same problem, here is the answer again.
   
  It may happen that you have "Mark transaction as paid" option turned OFF on your payment types. Please make sure you have this option turned ON, as that is where the receipt is getting the information about paid and unpaid amounts. 
   
  Please find more info at https://help.aronium.com/hc/en-us/articles/209548569-Payment-types, and let us know if this worked.

  Thanks, Aronium team.

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  BOBETH BANDIBAS

  • December 06, 2022 05:35

  Thanks a lot!

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