Per Customer - Tax Rate

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Paul Williams

• August 07, 2018 10:56

 So this one was kind of answered in another thread (https://help.aronium.com/hc/en-us/community/posts/115003535772-Allow-for-no-tax-on-purchases-but-default-tax-on-sales) but I figured something slightly different...

Is there a way that a customer can be assigned WHILE a sale was being rung up and then having that particular customer's rate be used for the duration of the transaction? I think it might be outside the scope of aronium but figured it might be worth a shot to ask.

This would mean the setup would need one rate for the whole store and then an override on a per customer basis.

Like changing it so that each item is assigned a "Tax Category" and every tax rate would use the rate assigned to that category instead. If that makes sense. I know this isn't an easy thing but figured it was worth asking about it.

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• Official comment

  

  Aronium Support

  • April 07, 2023 13:39

  Tax override functionality is available with version 1.39. Please see https://help.aronium.com/hc/en-us/articles/9636985464978-Tax-overrides for more details and instructions on how to override taxes for a current sale.

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  Aronium Support

  • August 17, 2018 15:24

  Hi Paul,

  We are considering this request, it is not accepted or scheduled yet, as we need more info what needs to be done, only then we'll be able to accept and schedule it for development.

  Also, we would like to wait if there is more interest in this feature (votes), as we have too many things on our plate already, and we are trying to carefully decide what is going to be added next, I hope you understand.

  Now, what we do not understand with this request is what happens in the following scenarios:

  • Product being sold has multiple tax rates assigned (coming in v1.23)
  • Different tax rates are applied to different products being sold

  So, if we understood this correctly, you would like to assign a tax rate to a customer, and that makes sense. What we do not understand is should that tax rate assigned to customer be applied to all products being sold, no matter of "original" product taxes (or in case there are multiple tax rates assigned to a product).

  Can you please help us understand this better and provide the answers to the questions above?

  Thanks.

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  James Hard

  • December 09, 2018 20:29
  • Edited

  Per customer all they would need to do is create a tax exempt tic box on the customers page and just not charge them tax it would be really easy to do. and would help in wholesale locations.

   

  You would also need to have the ability to print out (Tax reports)

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  CW

  • January 09, 2019 15:06

  This would also be a nice work-around for those who are Tax-exempt in Ontario, Canada (charged 5% tax, not full 13% HST). For us, that would mean having a Tax_exempt customer account where all items that are purchased by this customer are only charged for the 5% tax.

  Currently, we are manually overriding the price for all items after calculating cost of item + 5%. It's annoying when there are multiple items being purchased.

  Thank you

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