Other Language unit show error

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    Aronium Support

    Hi Than,

    Both Aronium Standalone and Networking version supports any language, as we have many users using it in Arabic, Hebrew or Cyrillic without any issues. 

    Can you please tell us where do you see "???" instead of characters, in the application or in the receipt?

    Here are some hints.

    Question mark in the application

    If you are seeing question mark characters in the application, it may happen if you have imported CSV file that was not UTF-8 encoded, so the actual product names were exported like this. This is not Aronium related, your CSV must be exported correctly. 
    You can refer to this article for some more info https://help.aronium.com/hc/en-us/community/posts/5736580211858-Arabic-word-items-and-Tax-application.

    Question mark in printed receipt

    If you are using ESC/POS printer with non-English alphabet it won't work. You need to use Windows printer, as described at https://help.aronium.com/hc/en-us/articles/115003406071-Setting-up-Windows-printer. Once you have this set up, it should print any character as expected.

    Thanks, Aronium team

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    Than Zaw Hein

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    Aronium Support

    Hi Than,

    Thanks for the detailed instructions, we were able to reproduce the problem and it will be fixed in the next update.

    Best regards, Aronium team.

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    Aronium Support

    Hi Than,

    We have released version 1.38.2 with this bug fixed. Thank you for reporting it.

    Automatic updates are rolling out in the next couple of days, but if you wish to have this update sooner, you can install it manually by downloading an update from https://www.aronium.com/en/download. 

    Best regards, Aronium team.

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    Than Zaw Hein

    I am very happy that you have taken my presentation seriously. I pray for more success in the future...

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