You may see a Blocked subscriptions dialog if a trial subscription included in your license has already been used on your computer.
Valid subscriptions will be always available
It's important to note that all other valid subscriptions in your license will continue to function normally.
Why am I seeing this?
Aronium paid products comes with a trial period, and each trial can only be used once per computer - even if the product is activated again from a different store or account.
If you previously used a trial for a specific product on this computer, and later activate another license that includes the same product in trial mode, Aronium will detect this and block that product from your license.
Mulitple trials are prohibited by our Terms of Use
Multiple trials on the same PC is explicitly prohibited under our Terms of Use, which state that a trial cannot be initiated on a device where a previous trial has already been used.
By attempting to start multiple trials on one device, you would be violating these terms, which were accepted upon your installation of Aronium and, if you have purchased a license, the acceptance of these terms are required during the purchase.
The screen you will see in this situation may be similar to the one below.
The above screen may indicate different subscriptions statuses.
| Incidates an active subscription you can use on your computer | |
| Indicates an expired subscription | |
| Indicates a blocked subscription due to already used trial |
How can I use a blocked product?
How you can use a blocked product depends on whether you have already purchased it.
Option 1: Purchase the license now using End trial option
If the blocked product has not been purchased, you can start using it by purchasing a subscription and marking the End Trial option. To do this go to My Aronium portal, buy license for your product and make sure to select End trial option during checkout. Please see End trial option section of buying license articles.
This starts the paid subscription immediately and allows you to use the product on this computer right away.
Option 2: Reach out to support for already purchased subscriptions
If you have already purchased the product, but it is still in a trial period and cannot be used on this computer, please contact support@aronium.com and include your License or Store Id.