Troubleshooting

Getting support

• What to include when contacting Aronium support

Automatic updates

• My license is not updating automatically anymore

Products

• I am not able to delete a product
• I am not able to enter product cost price

Documents

• I am not able to delete a document

Printers

• Incomplete receipt print
• Add Generic / Text only printer
• Print logo on Generic / Text only printer

Database

• Database update error on startup
• I am not able to create database backup
• Change database server

Connectivity

• SQL Server stopped working
• Fix SQL Server startup issues
• Database server is not listed